About Channel IP
Built on Expertise. Driven by Vision.
With decades of industry experience, you can be assured that we are experts in our field.
With strong global partnerships, you can trust that we will deliver cost reduced, leading edge, integrated, hardware and software solutions.
With our focus on you and your business, you can expect a commitment to long-term relationships with integrity
Michael Featherston
Founder of Channel IP
Our Ethos.
Who we are, what we believe and how we show up.
Our Core Values:
ONE TEAM
WIN-WIN OUTCOMES
Agile Excellence
Resilient Independence
OUR LEADERSHIP TEAM:
Meet The People Fuelling Our Vision
Michael Featherston
Founder
Michael brings more than 20 years of deep industry experience and strategic insight to the table. As the founder and driving force behind our consultancy model, he’s built a reputation for helping mid-sized and enterprise businesses cut through complexity, reduce cost, and take back control of their Managed Print and Digital Transformation solutions without compromise.
Known for his integrity, composure, and big-picture thinking, Michael leads with quiet authority and proven results. He’s a genuine expert in supplier negotiation, technology integration, and commercial auditing with an uncanny ability to spot inefficiencies and turn them into long-term value. Clients value his independence, transparency, and sharp commercial instincts but above all, they trust him.
Michael’s leadership style blends structure with humanity. He’s articulate, emotionally intelligent, and grounded, the kind of operator who commands respect without demanding it. His approach is never transactional. He builds enduring, referral-based partnerships through substance, not spin.
Away from the boardroom, Michael is just as disciplined. He’s represented Australia at the 2023 Cricket World Cup in Pakistan for Over 40s and recently completed his 8th #75Hard challenge, a testament to his resilience, mindset, and commitment to personal growth. A devoted family man with a passion for sport and health, he lives what he leads: consistency, purpose, and performance.
David Cutler
Operations Manager
David brings over 25 years of experience in business intelligence, systems optimisation, and strategic delivery but at Channel IP, he leads the engine room.
As our Operations & Strategy Lead, David’s role spans the full spectrum: from financial oversight and process design to vendor partnerships, implementation projects, and customer experience. He’s the steady hand behind the scenes, keeping operations running smoothly, scaling smartly, and aligned to our strategic direction.
With a background in business analysis and a deep curiosity for both data and people, David excels at spotting what’s not working and fixing it. He’s led BI and CRM Implementations, delivered multi-country deployments, re-engineered internal systems, and driven sustainable growth across the business.
Known for his clarity, momentum, and sharp focus, David brings a calm, structured approach to complex challenges. He thrives on continuous improvement, honest conversations, and helping good teams become great.
Outside of work, he’s most at home in the kitchen, the gym, or out hunting Melbourne’s best almond croissant with his young family. Mondays? He actually looks forward to them.
Ben Morey
Senior Consultant
With 15 years experience in the print and managed services industry, as well as business process digitisation and strategic sales, Ben brings deep technical expertise and a solutions-focused mindset to every client engagement. He is passionate about building long-term partnerships, delivering practical solutions, and creating mutually beneficial outcomes that drive real value.
Ben has a proven track record helping to streamline business operations, reduce costs, and optimising efficiency and performance. Leveraging extensive experience at a manufacturer & financier level to secure competitive pricing, favourable agreed terms, and scalable solutions tailored to each client’s needs.
Trusted across industries for delivering measurable outcomes, translating future state vision into actionable strategies, fostering cross-functional collaboration, and architecting solutions that drive growth and long-term value.
Outside of work, Ben enjoys exploring the outdoors with his fiancé and their two German Shepherds. He’s a dedicated Hawthorn supporter, passionate about health and fitness, recently completed his 2nd #75Hard challenge with a keen focus on building a disciplined mindset, and an avid fan of boxing and the UFC.
Robert Fairbairn
Service & Project Delivery Manager
With over 25 years of industry experience, Rob brings a strategic and detail-oriented approach to service delivery and project execution. As Project Delivery Manager at Channel IP, he specialises in designing and managing high-efficiency, cost-controlled technology rollouts; ranging from single-site implementations to complex, multi-country deployments.
Rob’s career began hands-on, managing printer salvage operations and rebuilding toner and print hardware – an experience that laid the foundation for his deep technical insight. He progressed through technical roles, field servicing, logistics coordination, and leadership positions before stepping into service delivery and project management. This end-to-end exposure has given Rob an intimate understanding of both the mechanics and the movement of print technology. He combines that technical prowess with a degree in Logistics and Supply Chain Management, ensuring every rollout is executed with precision, transparency, and minimal disruption.
His track record includes orchestrating major deployments, such as a 500-device rollout completed in just five weeks without logistical or cost overrun, and leading projects involving over 1,000 devices across hundreds of locations.
A self-proclaimed mix of sporty, nerdy, and a bit of a gamer, Rob brings energy, curiosity, and focus to every challenge – delivering not just results, but peace of mind.
Jamie D’Argent
Partner Manager
Jamie plays a key role in shaping how Channel IP engages with the broader technology market. As Partner Manager, he focuses on external relationships, commercial alignment, and growth initiatives that support the business’s strategic objectives. His work helps ensure Channel IP remains adaptable, competitive, and well positioned as the market evolves.
Jamie brings over 20 years’ experience across sales, commercial, and go-to-market roles within the technology sector. This background gives him a broad understanding of how technology businesses operate and scale. His experience spans business development, pre-sales, and market-facing roles, providing strong context across both strategy and execution.
He has been involved in introducing new offerings to market and supporting growth initiatives where clarity, trust, and structure are critical. Jamie is often relied upon for his understanding of the external landscape and his ability to align the right capabilities with the right opportunities in a commercially sound way.
Known for his pragmatic, relationship-driven style, Jamie works at the intersection of people, process, and outcomes. He is calm under pressure, disciplined in execution, and flexible in his thinking, staying focused on achieving the right result.
Outside of work, Jamie has a long-standing involvement in sport. He currently plays baseball and is actively involved in coaching and umpiring softball and has enjoyed many years competing in soccer and volleyball. He draws clear parallels between sport and business, where adaptability, communication, and understanding different team dynamics are key to success.
OUR REACH:
Wherever You Work, We’re There
Every device. Every site. Every user. Under control.
From metro cities to remote regions, we manage print environments across every corner of Australia and New Zealand – and beyond.
Whether you’re running a multi-site global enterprise, complex national network or single site business, we deliver reliable, fully managed print services at scale. Our team & partner network also supports international installations in Asia, the United States, and Europe, ensuring consistent service and oversight across global operations.
CHARITY:
Responsible by Design
From reducing our environmental impact to supporting local communities and charities, we believe good business should do good beyond the bottom line.
We’re proud to support:
Careers:
Join a Team That’s Changing Print for Good
Become a Partner:
Let’s Deliver Better Together.
We collaborate with managed service providers and consultants who share our commitment to transparency, performance, and the long-term value of print.
