Frequently Asked Questions
When it comes to managed print and technology contracts, the fine print often hides the real story. That’s where Channel IP comes in - and we understand that naturally, you’ll have questions.
This FAQ is designed to give you straightforward answers about who we are, what we do, and how we help IT leaders, procurement teams, and decision makers unlock better value from their print environments:
Unlike traditional print providers that are typically aligned with a single manufacturer or brand, Channel IP operates as a fully independent consultancy. This independence ensures that our recommendations are impartial and tailored exclusively to your business needs free from sales targets or vendor obligations. Our audits are designed around your current environment and future objectives, not product promotions.
Being vendor agnostic means Channel IP does not sell hardware or software and has no financial obligations with any print brands or manufacturers. This independence allows us to recommend only the most suitable solutions from across the entire market—based solely on your business needs. It’s a more objective and transparent approach to optimising your print environment.
Once your print finance agreement and 2–3 months of usage invoices are provided, we typically deliver a high-level summary within 1-2 business days. For larger or site-based audits, we average around 5 minutes per device to complete the review. Following that, we present our findings and, where appropriate, outline clear next steps.
Everything we do is completely confidential and discreet. Your current provider will not be contacted, and we do not share your information with third parties. We begin all engagements under a signed Non-Disclosure Agreement (NDA) to protect your data and intentions from the start.
Absolutely. We assess your current print agreements to spot risks and inefficiencies. If early termination or renegotiation is the best path, we guide you through the process, advising on supplier obligations and communications to deliver the most effective exit strategy.
We handle your data with the utmost discretion and care. A mutual non-disclosure agreement (NDA) is signed at the outset of the engagement, and all materials you share are reviewed exclusively by our internal experts. Your data is never sold, shared, or used beyond the scope of our work together.
We understand the complexity of bundled agreements. Our team will break down the individual components of your contract and provide clear insights into each area, highlighting what can be optimised now and what may be better addressed later. This approach ensures a practical path forward without disrupting your current operations.
No. There’s no cost for our initial review. If we determine that your current setup is already well-optimised, we’ll simply confirm that, giving you peace of mind at no expense. You only proceed further if there’s clear value and a desired outcome to pursue.
Absolutely. We work with clients operating across multiple countries and have experience managing global agreements and logistics. Each site is assessed individually, aligned with best practices, and integrated into a cohesive multi-region strategy where needed.
Yes. Many of our clients operate with distributed teams. We provide tailored recommendations that support secure, cost-effective, and manageable print strategies, whether that involves centralised printing, home device support, or mobile printing solutions.
Still have questions?
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Contact us for a confidential, no-obligation chat – and let’s see how we can support your goals.