Customer Success Manager (CSM)
Be a trusted advocate for our clients after the sale. You’ll ensure smooth onboarding, proactive engagement, and ongoing value delivery that reinforces why customers chose Channel IP.
February 18, 2026
Careers
Join a Team That’s Changing Managing Print for Good
What it takes to thrive at Channel IP
We’re always on the lookout for sharp, motivated people who want to make an impact in the managed print industry.
At Channel IP, you’ll solve real problems, work with deep expertise, and help organisations across Australia, New Zealand and beyond to transform how they think about print.
We’re looking for candidates who:
Have demonstrable experience in the Managed Print sector:
You know the print ecosystem inside and out – including managed print services, vendor landscapes, contract negotiation, and client engagement – with several years of successful experience.
Are motivated by impact:
You want to help organisations reduce cost, eliminate complexity, and gain clarity – not just close deals.
Are strong communicators:
You can clearly articulate insights, recommendations, and strategy to both technical and business audiences.
Live our core values:
ONE TEAM
Collaborate with respect, transparency, and shared purpose.
WIN-WIN OUTCOMES
Prioritise outcomes that benefit our clients and our team.
Agile Excellence
Adapt quickly, think critically, and deliver with quality.
Resilient Independence
Bring confident, independent judgement to every challenge.
Join Our Team:
Open Roles
Mid-Market Enterprise Print Sales – Sydney, Melbourne or Brisbane
Drive strategic sales growth by partnering with mid-market and enterprise organisations to understand their print environments, deliver tailored solutions, and foster long-term relationships.
February 18, 2026
Always Hiring Policy:
Great people don’t always fit job ads - if you think you belong at Channel IP, we want to hear from you.
Why Work with Us?
At Channel IP, we don’t do “typical.” You’ll join a team that is:
- Independent and unbiased – we consult, not sell, focusing on what’s best for our clients.
- Purpose-driven and collaborative – success is shared, and every voice matters.
- Always learning and evolving – we solve tough problems and support professional growth.
